How we collect, use and protect your information.
Petralex prioritizes user privacy across all its products and services. This Privacy Policy describes how we collect, use, disclose and protect information that applies to our hearing aid application and website. By using Petralex products and services, you consent to the data practices described in this policy.
We are committed to ensuring that your privacy is protected. Any information we ask you to provide will only be used in accordance with this privacy statement.
The Petralex app requires audio recording permission to capture environment sounds and reproduce them through earphones, functioning as a hearing aid. This is the core functionality of the application and is essential for the app to operate as intended.
Petralex does not collect, store or transmit audio data recorded through the microphone. The audio is processed locally on your device in real time. We respect your privacy and do not collect personal information through the microphone permission.
When you use Petralex products and services, we may collect the following types of information:
This information is used for the following purposes:
The Petralex website may use cookies and other tracking technologies such as pixel tags and web beacons to collect information about your browsing behavior and usage patterns. This helps us analyze website traffic and improve our online services.
Information automatically collected may include:
Petralex does not sell your personal information. We may share your information with third parties only in the following circumstances:
Petralex uses the collected information for the following purposes:
Information may be aggregated and anonymized so that it no longer identifies you personally. Such anonymized data may be used for research, analysis or made available for public use.
You have the right to request access to the personal data we hold about you. You may also request that we correct, update or delete your personal information at any time.
To exercise these rights, please contact us using the contact details provided at the bottom of this policy. We will respond to your request within a reasonable timeframe.
Petralex websites and applications may contain links to third-party websites and services that are not owned or controlled by Petralex. We are not responsible for the content, privacy policies or practices of any third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit through links on our platforms.
Petralex uses data networks protected by industry-standard firewalls and password protection systems. We implement a variety of security measures to maintain the safety of your personal information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The Terms of Use and this Privacy Policy together constitute a single, complete agreement between you and Petralex regarding your use of our products and services. In the event of any conflict between the Terms of Use and this Privacy Policy, the terms of this Privacy Policy shall prevail with respect to privacy matters.
Petralex reserves the right to amend this Privacy Policy at any time, with or without prior notice. Changes will be effective immediately upon posting the updated policy on our website. Your continued use of Petralex products and services after any modifications indicates your acceptance of the updated Privacy Policy.
We encourage you to periodically review this page for the latest information on our privacy practices.
Petralex products and services are not directed to children under the age of 13. We will not knowingly collect personally identifiable information from persons under 13 years of age without verified parental consent.
If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.
Petralex retains your personal data for as long as we continue to provide services to you. Once our services to you have concluded, your data will be retained only as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
